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What does each analytics metric mean?

Glossary of CommentLink Analytics metrics: DMs, public replies, leads, Follow Gate, automation performance, and delivery health.

Use this glossary with the Analytics page labels. Metrics respect the selected date range unless noted as all-time elsewhere in the product.

Core activity

  • New Contacts — people added in the range
  • DMs Sent — private messages sent by automations (and related sends reflected in Analytics)
  • Public Comment Replies — public replies from Comment Auto Reply
  • Posts/Reels/Stories Automated — media with automations counted in the range/context shown

Lead Generation

  • Contacts Created — contacts created from activity
  • Emails Collected — emails captured via Email Collector
  • Link clicks are not tracked yet — do not expect click-through metrics here

Follow Gate

  • Gate Shown — follow gate messages presented
  • Unlocked — gates unlocked after confirmation / verification
  • Content Delivered — gated content successfully delivered
  • Unique People — distinct people in Follow Gate metrics

Automation & delivery health

  • Created / Active — automation inventory style counts
  • Successful / Failed Sends and Success Rate — delivery outcomes
  • Top Performing Automations / Content — relative performance lists
  • Delivery / Error Health — failures and health signals for troubleshooting

Still stuck?

For Follow Gate operational logs, also use the Follow-Gated results page. Contact support if numbers look stuck after reconnect. Contact Support

Need more help? Contact Support or return to Documentation.