Live Inbox
Read and reply to Instagram and WhatsApp conversations in Live Inbox.
5 articles
Using Live Inbox
- How do I use Live Inbox?Use Live Inbox to read Instagram and WhatsApp conversations, switch Inbox vs Queue, and manage open or closed threads.
- How do I reply manually to a conversation?Open a thread in Live Inbox, type your reply, and Send. Watch Instagram and WhatsApp messaging window hints.
- How do I claim a conversation from the queue?In Live Inbox, switch to Queue and click Claim to take ownership of a waiting conversation.
- How do I close or reopen a conversation?Use Close or Reopen on a Live Inbox thread, and filter conversations with Open, Closed, or All.