Inbox & DM Automations
Configure account-wide DM rules, Welcome Openers, Smart Menu, and related Instagram conversation features.
5 articles
Setup
- How do I create a DM Automation?Create an account-wide keyword DM automation for Instagram conversations.
- How does Default Reply work?Configure the fallback Instagram DM reply used when no other automation matches.
- How do I add Welcome Openers?Add Instagram Welcome Openers, understand the four-item limit, and activate them.
- How do I configure Smart Menu?Create a Smart Menu with persistent Instagram DM choices.