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Features

Grow your sales with powerful DM automation

Everything CommentLink can automate on Instagram and WhatsApp — comment auto replies, Reels and Story triggers, keyword-based DMs, lead capture, flows, broadcasts and a shared team inbox. Reply instantly, deliver links the moment someone asks, capture leads while they are still interested, and turn everyday engagement into revenue.

Instagram Post Auto Reply

Instagram Post Auto Reply

Send an Instagram DM automatically the moment someone comments on your post. Choose the keywords that should trigger it — price, link, info — and CommentLink delivers the product link, offer or lead magnet within seconds. Every comment turns into a conversation instead of a notification you never opened.

Reels Auto-Reply

Reels Auto-Reply

Reels bring you the new audience, so reply to all of it. Comment-to-DM automation works exactly the same on Reels: set your trigger keyword, write the message once, and every commenter gets an instant auto reply with your link, offer or discount code.

Story Auto-Reply

Story Auto-Reply

Answer Instagram Story replies automatically, while the Story is still live. Share a promo code, a booking page or a price list the second someone replies, so you never lose the person who was ready to buy 12 hours ago.

Story Mention Auto-Reply

Story Mention Auto-Reply

When someone tags your account in their Story, CommentLink sends a thank-you DM straight away. Turn @mentions into conversations, look after the people resharing you, and send back the link that gets shared again.

Keyword Triggers

Keyword Triggers

One keyword, one automation. Pick the exact words your audience already types — price, link, guide, book, info — and decide what each one sends. You can also reply to every comment, whatever it says, when you would rather not filter at all.

Welcome Openers

Welcome Openers

Show up to four tappable buttons when someone opens your Instagram inbox — book a call, browse the catalogue, track an order, talk to support. People choose what they need instead of waiting on you, so every DM starts in the right place.

Upcoming Post Automation

Upcoming Post Automation

Set your keywords and your DM before the post goes live. The automation is armed from the very first comment, so a launch, a drop or a giveaway never loses its first hour of leads.

Engagement Starters

Engagement Starters

Suggested openers built around what your audience actually replies to. Start more conversations on purpose instead of hoping the comments section does it for you.

Suggest More

Suggest More

Recommend the next product inside the same DM. Once the first link goes out, CommentLink can follow with a matching item, a bundle or an add-on — a simple upsell that runs on its own and lifts the value of every conversation.

Lead Capture

Lead Capture

Collect an email address or phone number before the link goes out. Build a contact list you actually own from Instagram comments, DMs and Story replies, and hand real leads to sales with the whole conversation attached.

Flow Builder

Flow Builder

Build multi-step DM automation on a drag-and-drop canvas. Ask a question, branch on the answer, wait, follow up, and hand the chat to a human when it matters. No code and no developer needed.

Template Library

Template Library

Ready-made message templates for sales, lead magnets, giveaways, bookings and support. Pick one, change the wording to sound like you, and go live in minutes rather than starting from a blank box.

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Set up your first auto reply today

Connect Instagram or WhatsApp through Meta's official login, pick a post and a keyword, and switch it on. It is free to use and never asks for a card.