Instagram messaging

Instagram Welcome Openers people tap before they type

Save up to four questions. When someone opens a DM and taps one, they get the reply you wrote. Nothing is sent because they followed you.

Free to use · Creator or Business account · No Instagram password

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The job

What people tap before they type

Instagram Welcome Openers are short questions on a chat someone opens. Meta calls these prompts Instagram ice breakers. Each question has a reply you saved.

The reply is sent after the tap. The conversation does not continue by itself, and a new follower does not receive a message from this feature.

What you can run

How a question becomes the reply you saved

Instagram decides whether the chips appear. CommentLink cannot force them onto every chat or every device.

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The chips sit on the chat they open

Instagram conversation starters are the questions, not a hello you send first. Someone opens the DM and taps one. You still write every line.

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One question, one reply you wrote

Pair the chip with the message you would have typed. Nothing writes the next line after that reply.

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Save it, then turn it on

In the sidebar, open Welcome Openers. It is marked Beta. Choose Add opener, write the question and the reply, and save. The opener stays off until you turn it on from the list.

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The reply waits for the tap

Instagram DM questions do not go out when someone only follows. The saved reply is sent after they tap. Instagram ice breakers appear only if Instagram shows them. An existing conversation may not show the chips.

Setup

From a connected account to a live chip

Use Instagram Welcome Openers on a Creator or Business account you connect through Meta.

  1. 1

    Connect the account

    Use a Creator or Business account through Meta. CommentLink does not ask for your Instagram password.

  2. 2

    Add the opener

    Write a short question and the reply, then save. It stays off.

  3. 3

    Turn it on

    From the list, turn on the opener when you want it live. You can keep up to four.

  4. 4

    Ask someone to open a new chat

    Instagram DM questions can stay hidden on a thread that already exists. The person can still type their own message.

Limits

What this does not send

A search for Instagram Welcome Messages often means a DM sent to a new follower. Instagram Welcome Openers are questions a person chooses to tap. A follow does not send one.

Not this feature

  • A DM sent because someone followed
  • A message with no tap
  • Comment-to-DM on a post or Reel
  • A reply to a Story
  • A follow check before a link
  • A chat that continues by itself

What you can run today

  • Up to four questions you wrote
  • A saved reply after they tap
  • Openers that stay off until you turn them on
  • A sidebar item marked Beta
FAQ

Frequently Asked Questions

Up to four. Each one stays off until you turn it on from the list.
No. A follow does not send a DM. The person has to open the chat and tap a question.
Yes. The saved reply is sent after the tap. Nothing continues the chat after that.
No. Instagram conversation starters are questions shown when someone opens a chat. A keyword DM matches a message they already sent.
Instagram decides when to show them. A thread that already exists may not show the chips the way a new chat does. CommentLink cannot force every conversation or device to display them.
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Turn on the questions you would have typed

CommentLink is free to use, with no card and no DM credit pack. Start with one question, one reply, and turn it on when you are ready.