What Story types are not supported?
Close Friends, reshares, and Live are not available through the Instagram API, so CommentLink cannot automate them.
CommentLink only works with story types Instagram exposes through the official API.
Limitations
- Close Friends, reshares, and Live are not available through the Instagram API.
The Stories empty/help copy states this limitation directly. Publish a standard story you can fetch with Fetch Latest Story, then link an automation while it is live.
Still stuck?
If a live story still does not appear, reconnect Instagram and fetch again, or contact support. Contact Support
Need more help? Contact Support or return to Documentation.