Is CommentLink allowed by Instagram and Meta?
CommentLink uses official Meta APIs for Instagram and WhatsApp automations — not password scraping or unofficial bots.
CommentLink is built on official Meta (Instagram / WhatsApp) APIs. You connect via Meta OAuth and CommentLink sends replies and DMs through those approved interfaces.
That means CommentLink is not a password-login bot or unofficial scraper. Delivery still depends on Meta’s rules: messaging windows, rate limits, account type (Creator/Business + Page), and healthy tokens.
Limitations
- Meta can rate-limit or block sends when quotas or policies are hit
- Paused automations, wrong keywords, or expired connections look like “not allowed” but are usually product/config issues
- Some Story types (Close Friends, reshares, Live) are unavailable through the Instagram API
Still stuck?
If automations stop firing despite a connected account, see Why isn’t my automation triggering? Contact Support
Need more help? Contact Support or return to Documentation.